Subscribers
View subscribers, subscription status, billing interval, plan, and Stripe customer references.
The Subscribers view shows the members Arcalotl knows about for a server. It is built for support work: finding a member, checking their status, and understanding which plan and billing interval they are on.
Subscriber fields
Each subscriber row can include:
- Subscription ID
- Member ID
- Platform and platform user ID
- Display name
- Plan ID and plan name
- Amount, currency, and billing interval
- Subscription status
- Join date
- Current period end
- Total paid
- Last payment time when available
- Stripe customer IDs when available
Filtering
The dashboard API supports filtering subscribers by:
- Subscription status
- Plan ID
- Search query
Results are paginated. Use the next cursor to continue through a long subscriber list.
Billing support
Arcalotl connects members to Stripe Billing Portal for payment updates, so staff never need to collect card details. Subscriber rows include Stripe customer references when they are useful for support.
Members can use /manage to open Stripe Billing Portal and update their payment method.