Dashboard
Retention
Configure and review payment recovery, cancel saves, and annual upgrade offers.
The Dashboard Retention view covers the three retention workflows Arcalotl runs after a member subscribes: payment recovery, cancel saves, and term optimization.
Payment recovery
Payment recovery settings include:
- Enabled or disabled
- Maximum attempts
- Hours between attempts
- Grace period days
The dashboard shows failed-payment attempts, recovered payments, recovery rate, and recovered revenue.
Cancel saves
Cancel-save settings include:
- Enabled or disabled
- Reason-to-offer mapping
- Discount percent
- Discount duration in months
- Pause length
- Downgrade plan
- Tenure threshold
- Repeat-offer cooldown
The dashboard shows attempts, saves, save rate, and saved revenue.
Term optimization
Term optimization settings include:
- Enabled or disabled
- Minimum monthly tenure before offer
- Offer frequency
- Post-dunning cooldown
- Incentive discount field
The public offer uses the annual price configured on the same tier. Arcalotl does not create a synthetic annual price for the member.