Pricing
How Arcalotl pricing works. Transaction fees, recovery fees, and what you actually pay.
Arcalotl has no monthly fees, no setup costs, and no minimums. You pay only when you earn.
Fee structure
| Fee | Rate | When it applies |
|---|---|---|
| Transaction fee | 2% | On every successful subscription payment |
| Recovery fee | 5% | Only on revenue recovered or saved by retention workflows |
| Stripe processing | Stripe's current processing rate | Standard Stripe fees, paid directly to Stripe |
The transaction fee and Stripe processing fee apply to successful payments. The recovery fee applies only when Arcalotl recovers or saves revenue through payment recovery, cancellation saves, or term optimization.
How fees are collected
Arcalotl uses Stripe Connect Direct Charges. When a member subscribes, the payment goes directly to your Stripe account. Arcalotl's platform fee is collected as a Stripe application fee on each charge. You can review it in your Stripe dashboard.
You never need to pay Arcalotl separately. Fees are deducted automatically at the time of each transaction.
See Stripe and Billing for checkout, Billing Portal, products, prices, webhook, refund, and dispute behavior.
Fee examples
Standard subscription payment
| Item | Amount |
|---|---|
| Member payment | $10.00 |
| Arcalotl transaction fee | $0.20 |
| Recovery fee | $0.00 |
| Stripe processing | Charged by Stripe |
Payment recovered after a failed renewal
| Item | Amount |
|---|---|
| Recovered renewal | $10.00 |
| Arcalotl transaction fee | $0.20 |
| Arcalotl recovery fee | $0.50 |
| Stripe processing | Charged by Stripe |
Subscription saved during cancellation
| Item | Amount |
|---|---|
| Saved monthly renewal | $10.00 |
| Arcalotl transaction fee | $0.20 |
| Arcalotl recovery fee | $0.50 |
| Stripe processing | Charged by Stripe |
Annual upgrade through term optimization
| Item | Amount |
|---|---|
| Annual upgrade | $96.00 |
| Arcalotl transaction fee | $1.92 |
| Arcalotl recovery fee | $4.80 |
| Stripe processing | Charged by Stripe |
What you do not pay for
- No monthly subscription
- No setup or onboarding fee
- No per-seat charges
- No minimum commitment
- No charge if you have zero subscribers
- No charge for recovery features if nothing is recovered
Billing FAQ
When do fees start? Fees begin with your first subscriber payment. There is nothing to pay before that.
Are Stripe fees included? No. Stripe processing fees are charged by Stripe. Arcalotl fees are separate application fees collected through Stripe Connect.
Where can I see my fees? Review Stripe application fees in your Stripe dashboard and review subscription performance in the Arcalotl dashboard.